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      How to setup and configure Stripe

      Charity Hive uses Stripe as our payment gateway. Stripe is an online payment processing and credit card processing platform for businesses.

      Stripe is a certified Level 1 PCI credit card payment processor which means they adhere to the strictest security procedures and protocols. Your customers don't need an account to pay with Stripe - they just pay using their debit / credit cards. The default transaction fee for Stripe is 1.5% + 20p per transaction. If you are a registered charity then you may be able to get on their charity rate which is 1.2% + 20p per transaction (see note below).

      Here are the details to setup with Stripe:
      1. Register an account here https://dashboard.stripe.com/register
      2. Login to your dashboard & turn your account on by flipping the switch from “Test” to “Live”
      3. Click “Activate Account” in the pop up window to fill out the standard business details Stripe needs to send you payments
      4. Once you’ve completed the entire form, click “Activate Account”
      5. Now that your account is live, go to “Settings > Team and Security > Team” - click "New Member" use stripe@charityhive.co.uk and select “Developer” and then click the "Invite" button - this will give us access to configure the API account on the Charity Hive platform.

      Please note: All organisations registered with Companies House as a Charitable Incorporated Organisation should select Individual/Sole Trader.  Do not select Nonprofit Organisation as this will require you to enter a Company Number which you will not have.  Do not enter your charity number in the Company Number field as this will also delay your application.

      Charity Rate

      Once you have completed your Stripe setup, you can then contact Stripe by emailing nonprofit@stripe.com to let them know that you are a Nonprofit Organisation and that you would like to request nonprofit pricing. You will need to provide your registered charity number with The Charity Commission or your registered charity number with HMRC. 

      If your organisation does not have either a charity number or a charity number with HMRC, you can advise Stripe that your organisation is an unregistered charity that fundraises for the benefit of your community.